Field Service Engineer

Zagreb, Croatia


Main responsibilities:

  • Provide active on-site/in-house service and maintenance
  • Supervise, actively install and maintain products, new systems, and system extensions for customers 
  • Provide technical support assistance for customer users of Distributed Control System (DCS)
  • Participate in emergency on-call service on shift basis
  • Investigate systems related customer complaints and report problems
  • Troubleshoot the problem, provide and recommend solutions to these problems
  • Coordinate repairs and regular spare parts for customers
  • Train customers for maintenance issues as needed
  • Maintain good relationship with the customer during and after completion of the services
  • Provide timely information to support effective management of the business to all levels 

Skills and experience:

  • A technical degree or equivalent, electronic/electrical is preferred 
  • At least 5 years experience in the process control system related to Refining/Oil&Gas/F&B/Chemical industry
  • Strong experience with DCS 
  • Emergency Shutdown system knowledge is an advantage
  • Good command of spoken and written English
  • Flexibility and readiness to travel whenever needed and on short notice
  • Willingness to react on emergency calls
  • Independence, responsibility and proactivity at work
  • Highly developed communication and customer oriented skills 

We offer:

  • Competitive compensation and benefits package
  • Challenging projects in a dynamic and collaborative team
  • Great career advancement opportunities


If you are interested in this position, please send us your Curriculum Vitae in English via the APPLICATION LINK.

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